When will I receive my order?
For dog treats and dog cakes, it can take up to 7 days to process an order + the shipping time.

For merch, processing time differs per product and is shown during checkout. Typically can take 3-7 days + the shipping time.

The shipping time depends on your location and shipping method selected during checkout. We typically ship via USPS Priority Mail which can take 1-3 business days, per the USPS website.

My order should be here by now, but I still don’t have it. What should I do?

Before getting in touch with us, please help us out by doing the following:
●  Check your shipping confirmation email for any mistakes in the delivery address. 
●  Ask your local post office if they have your package. 
●  Stop by your neighbors in case the courier left the package with them. 
Pro tip: Package theft is on the rise— If you’re expecting a home delivery and you know you won’t  be home to accept it, use an address where you know you’ll be! 
If the shipping address was correct, and the package wasn’t left at the post office or at your  neighbor’s, get in touch with us with your order number. 
If you did find a mistake in your delivery address, we can send you a replacement order, but  the new order would be at your expense.

How do I track my order? 
You’ll receive a tracking link via email when your order  ships out.